Terms of Service

Introduction

Definitions

• "You", "the customer", "user", or any other term may be used to define as the person agreeing to, or continuing to use our services in which are provided by the company or otherwise purchasing such goods/services from the company.
• "Us", "we", "our", "QloxHost", "QloxHost", "the company" defines QloxHost LLC, a registered entity within United Stats, California.
• "Services", "Servers", "Products" defines as the products in which the company provides to the customer, or any other assets provided by the company for use by the customer.

Binding Terms

• By using any goods or services provided by the company or otherwise continuing business with QloxHost LLC, you expressly agree to all terms within this agreement which are subject to repetitive review and changes – which can be set without you, the customer, being provided with formal notice from the company.
  • You agree to be bound by all future revisions of this document and are expected to review this document regularly to be informed of any changes made.
• You agree to be bound by these terms until such time that any business between you and the company ceases to exist – and until such time that the company agree to close your client account
• Due to the nature of international transactions/business, the company cannot make any express declarations that you are not and will not waiver any of your consumer protection rights, and any of your rights with regards to privacy – despite this, the company will make – where possible, arrangements to abide by regional regulations in regard to the aforementioned rights. You agree that you may, by continuing to use or purchase goods/services from the company, waive any regional consumer protection and privacy protection rights.
• You agree to be bound by all terms herein this document, and accept that any breach of this document may render your business with the company as void, and may lead to cancellation or suspension of your services

Revisions To This Agreement

• We reserve solely the right to modify, revise and otherwise change this agreement in it’s entirety – any continuation of business, or continued use of any goods/services provided by the company demonstrates an act of agreeance and acceptance to any modifications made.
• This agreement was last modified on the 1st January 2023 and is subject to periodic revisions
• Revisions to this agreement may occur at any time. It is the customer(s) responsibility to ensure they are aware of any revisions to this agreement throughout duration of their business with the company
• The customer will not be provided with any notice of revisions to this document, and it is the customer(s) responsibility to check this document periodically to ensure they are aware of any revisions made.

Copyright Notice

Fair Use

• If, at the discretion of QloxHost LLC, it is decided that a user is in breach of our fair use policy, such services owned by the client may be suspended or terminated without prior warning.
• The guidance we use is that no such client shall be allocated more than 10% of overall system resources or the overall network bandwidth allocated. If at such point, the client has exceeded 5% but not 10% they will receive written notice prior asking for immediate resolution.
• Where a users' service is causing impact to other customers; we may exercise our right to shutdown the server, or early termination or suspension to the server.

Abuse

• Minecraft Services
  • It is important to follow a products respective product description which may update from time to time, so it’s important to ensure this is checked periodically. Services which ignore these disclaimers and restrictions may be suspended or teminated.
  • ALL Minecraft servers may not exceed 200%, or remain stable at 100% CPU Usage for a period of more than 2 consecutive minutes. If this limit is passed, the server may be shut off without warning.

Exclusive permission to host your content

• By using a service with QloxHost LLC, you give us exclusive permission to host your content.
• By using a service you commit to following the author’s licensing arrangements and the copyright arrangements for the content. You expressly agree and accept that under the license you hold, you are able to grant QloxHost LLC express permission to host the content in question.

Acceptable Use

• QloxHost strives to maintain a high-level of service, and a lot of customers depend on our high standards of quality. As such, we will not provide
• Hacking, which includes, for example penetrating or attempting to access, without authorization, another computer or network. Port scans, stealth scans, and fraudulent credit card "phishing" techniques are also prohibited.
• Hosting of files, especially our sold Minecraft server files that are under our copyright (if not bought) or other data that infringes on another's copyright or other intellectual property rights.
• Uploading or linking to any content that violates another's right of publicity or privacy.
• Hosting, storing, or distributing child pornography. If any such content is found and brought to our attention, the proper law enforcement agencies will be notified, as well as a permanent account termination, and IP-blacklist on all of QloxHost LLC owned networks and servers.
• Child pornography, bestiality, hate speech, scam sites, phishing sites and any other material which is considered to be illegal in United States, United Kingdom, and/or Finland is strictly prohibited.
• Hosting, storing, or distributing pornographic material. This includes sites that may provide links to adult content elsewhere. In addition, our servers and services may not be used for the propagation, distribution, housing, processing, storing or otherwise handling in any way lewd, obscene, or satanic materials.
• Threatening/threats to DDoS and/or DDoSing or Doxing.
• Stealing files that do not belong to you, especially stealing copyrighted files
• If you are doing any of these on your service, your account and/or service will be terminated without refund.

Payments, Refunds, and Chargebacks

• Payments
  • Although QloxHost can be used completely free, we offer paid services as well. By purchasing any any of these services, you agree to these rules.
  • QloxHost LLC reserves full rights of changing product prices at their full discretion without warning.
  • All payments are made and handled by PayPal and Stripe. We do not store any data about the payment method you choose to use when purchasing a paid service.
  • Credit cards may be liable for payment fees or other fees relating to the transaction.
• Chargebacks
  • If a customer attempts to file a chargeback after purchasing any of our paid services, they will be permanently blocked from using our services, with no refund. At no point will QloxHost unblock a user from our services.
• Refunds
  • All payments and purchases can be refunded within 14 days. However after 14 days has passed the customer is not eligible to recieve a refund.

Liability

• QloxHost LLC is not liable, nor to be held responsible, for anything that occurs to our service.
  Including but not limited to:
  • Data Loss
  • Data Leaks
  • Downtime
  • Privacy Concerns

Other Information

We reserve the right to:
• Suspend, terminate, or remove any server without warning at any time.
• Block any user from accessing and/or using our services at any time without warning.
• View any data (including but not limited to: files, databases) associated with a server at any time, without notice.
• View any user data at any time, without notice.